Refund Policy

At Bonehead Tackle, we want you to be completely satisfied with your purchase. We understand that sometimes, things may not go as planned. That’s why we have a simple and friendly refund policy in place to ensure your piece of mind.

30-Day Money-Back Eligibility for Refunds:

To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. Item must be returned within 30 days of purchase and purchased through the Bonehead Tackle website.

Return Process:

To initiate a return, simply contact our friendly customer support team within 30 days of receiving your order. They will guide you through the return process and provide a return address to you.

Return Shipping:

Shipping fees associated with the return are your responsibility, unless the return is due to a manufacturing defect or incorrect item shipped. We recommend selecting a shipper that provides tracking to ensure that the product reached us safely.

Refund Processing:

Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria mentioned above. Upon successful inspection, we will process your refund within 21 business days. The refund will be issued in the original form of payment used during the purchase.

Customer Satisfaction:

Your satisfaction is our top priority. If you have any questions, concerns, or need assistance at any step of the refund process, please don’t hesitate to reach out to our dedicated customer support team. We are here to help!

Remember, at Bonehead Tackle, we value your trust and strive to provide exceptional products and customer service. We want your fishing experience to be enjoyable and hassle-free.